Creating exceptional performance sets any organization apart and dramatically improves it – Not just increases in profitability, but also productivity and more importantly employee retention and staff satisfaction. Companies that prioritize enhancing performance are 4 times more likely to excel compared to their competitors, driving 30% higher revenue growth and lower employee turnover (McKinsey & Co., Research.com).
 
Studies have also shown that it could take as much as 18 months’ time or employee cost to replace one individual and train their successor to an acceptable performance level – this significantly impacts productivity and staff cost, not to mention the negative impact on team morale when staff attrition occurs.
 
The High Impact Manager Accelerator Program (“HI-MAP”) develops the managerial and leadership skills of managers and supervisors by enhancing the skills necessary to become an effective and productive manager. The program is designed to be either in-person or virtual classroom training, or a combination of both.
 
Managers enrolled in HI-MAP will become accomplished leaders and their subordinates will become more engaged and productive, which leads to greater profitability and efficiency.
 
HI-MAP was developed by benchmarking best practice leadership and management development techniques based on TAB’s work with over 25,000 businesses since 1990, for more than 34 years.  It has proven successful in various industries and is not exclusive to the size of the organisations. The program has real-world, pragmatic solutions to everyday leadership and management challenges.

This session equips participants with a deeper understanding of their own and others' behavioural styles, enhancing team dynamics and collaboration. Attendees will learn how to establish a clear communication charter, identify different behavioural tendencies, and recognise the underlying drivers that influence motivation and decision-making. These insights support improved working relationships and more effective leadership.

Setting meaningful goals starts with identifying the right focus areas. In this session, participants will learn how to define critical success factors (CSFs), use SWOT analysis to inform these decisions, and set clear goals to support them. This structured approach creates clarity and direction.

In this session, participants will learn how to create structured team development routines, understand the characteristics of high-performing teams, and overcome common challenges to growth. The goal is to foster a culture of continuous improvement and shared accountability.

Company culture shapes every aspect of business performance. In this session, participants will define their current and desired cultures, explore the essential elements of a high-performing culture, and learn strategies to initiate and sustain cultural change that supports business success.

Meetings are a vital part of leadership, when done well. This session teaches participants how to plan, structure, and lead effective one-to-one and group meetings. From understanding communication styles to securing attendee buy-in and navigating common facilitation challenges, participants will gain the confidence and tools to run meetings that drive results.

This session focuses on improving productivity through better planning and execution. Participants will learn how to overcome common time management challenges, implement planning tools, and follow through on priorities. The benefits include reduced stress, improved focus, and enhanced personal effectiveness.

KPIs are essential for managing and measuring performance. This session introduces participants to selecting the right KPIs for different roles and departments. They will also learn how to monitor, interpret, and use KPI data to guide decision-making and course correction where needed.

Risk Assessment and Mitigation 

In this part of the session, participants will explore how to proactively assess risks and identify when a change in direction is necessary. By understanding how to mitigate potential issues early, leaders can navigate uncertainty with confidence and protect business continuity.

This session helps leaders adopt a more strategic mindset. Participants will explore the key elements of strategic leadership, the benefits it brings, and how to monitor results effectively. They will also learn when and how to make course corrections to stay aligned with their business vision.

This session is designed to help leaders retain high-performing employees. Participants will explore proven retention techniques that support engagement and reduce turnover, helping to build a stable and committed team.

This session focuses on developing the traits that make leaders truly inspiring. Participants will reflect on the characteristics of inspirational leaders and consider how to adopt them in their own leadership journey. They will also examine common obstacles and develop strategies to become the leader others want to follow.

This session helps individuals and teams gain clarity on where their efforts add the most value. Through guided self-evaluation, participants will identify their core competitive edge activities and assess how well their current tasks align with these. Using the PAVE model, they will develop a focused strategy to concentrate on the right activities, boosting personal and organizational impact.

Communication is at the heart of all successful organizations. In this practical session, participants will explore techniques to build two-way communication, avoid common communication barriers, and adapt their approach to reach others more effectively. The session also provides a reflective conclusion to embed learning and prepare for real-world application.

Satisfying Critical Success Factors: This training guides participants in translating CSFs into actionable strategies, tactics, and measurable execution plans. Attendees will learn how to implement a scorecard approach to track progress and drive results.

Every workplace faces interpersonal challenges. This session provides practical approaches to handling difficult behaviours from direct reports, colleagues, and even one’s own manager. Participants will leave equipped with strategies to manage conflict professionally and constructively.

Recruiting 

This practical session supports leaders in building strong teams through effective recruiting. Participants will learn how to prepare thoroughly, target the right candidates, and implement a structured, successful recruitment process. 

Hiring 

Hiring the right people is critical to long-term success. This session teaches participants how to conduct effective interviews, avoid common hiring mistakes, and make informed offers with confidence and clarity.

Successful negotiation is built on preparation and trust. In this session, participants will learn how to build strong relationships, prepare thoroughly before discussions, manage negotiation dynamics during the meeting, and know when to pause or step back. These techniques foster win-win outcomes and sustainable agreements.

Ideal for new and seasoned leaders alike, this session explores the transition from peer to leader. Attendees will understand the key differences between mentoring and coaching, learn practical techniques for both, and avoid common pitfalls. The session supports leaders in developing their team members while fostering trust and growth.